Policy
Safety, consent, and supervised operation
NEX does not claim safety certification, clinical approval, or autonomous operation without human oversight. Pilots require site-specific safety and privacy review.
Operating principles
- Supervised autonomy by default in early pilots
- Human-in-the-loop for edge cases and assist requests
- Site-specific safety review before any deployment plan
- Privacy and consent review for guest-facing or healthcare-adjacent sites
- No claim of certification unless explicitly proven
- Clear operator override and estop concepts in NEX Control
Privacy & consent
Guest-facing hotels, STR properties, and healthcare-adjacent facilities require explicit consent workflows and data handling review before any pilot. NEX Assist is not a medical device and is not claimed as HIPAA-certified without documented review.
Pilot readiness factors
Pilot readiness
Demo scoring visual
84